Description

Core Drink PreparationRecipe Adherence: Accurately measure, grind, and brew coffee beans according to prescribed company recipes.Milk Techniques: Froth, steam, and pour milk precisely for various espresso-based drinks (lattes, cappuccinos, etc.).Quality Control: Ensure consistency in every cup and maintain equipment to prevent flavor defects.Customer ServiceWelcoming Environment: Greet customers warmly and help them navigate the menu by explaining drink options and flavor profiles.Order Processing: Handle cash and digital payments through the POS system while processing orders accurately.Customer Care: Address and resolve complaints courteously to maintain a high level of customer satisfaction.Sanitation & MaintenanceDaily Cleaning: Regularly wipe down counters, sanitize tables, and wash used utensils to meet strict Health Department regulations.Equipment Upkeep: Maintain brewing equipment, perform basic preventive maintenance, and troubleshoot minor breakdowns.