Description

Responsible for supporting sales activities, handling customer inquiries, processing orders, coordinating deliveries, maintaining customer records, and ensuring excellent customer service. Acts as a link between customers, sales, operations, and logistics teams to ensure smooth communication, timely order fulfillment, and customer satisfaction. Key Responsibilities: * Handle customer inquiries and complaints professionally. * Process sales orders and follow up on deliveries. * Coordinate with operations and logistics teams. * Maintain customer and sales records. * Prepare sales reports and documentation. * Support business development and customer retention efforts. * Ensure high levels of customer satisfaction and service quality.