Description

IT Officer with over 6+ years of hands-on experience in technical support, system administration, and network management. Skilled in troubleshooting hardware, software, and network issues to ensure smooth and secure IT operations. Proficient in Microsoft 365 administration, Active Directory, Windows environments, and helpdesk experience in Azure Cloud services, including basic cloud administration, user management, and deployment support, along with maintaining on-premises and cloud-integrated systems. Strong knowledge of networking concepts (TCP/IP, DNS, DHCP), IT asset management, and cybersecurity best proactive problem-solver with the ability to manage multiple tasks, support end users effectively, and ensure high system availability. Passionate about learning new technologies and continuously improving IT infrastructure and service Skills:IT Technical Support & Troubleshooting (Hardware, Software, Network)System Administration (Windows Server, Active Directory, User Management)Microsoft 365 Administration (Exchange, Teams, OneDrive, SharePoint)Microsoft Azure Cloud (User Management)Network Management (TCP/IP, DNS, DHCP, VPN, Firewall Configuration)IT Infrastructure Monitorin