Description

Excellent customer service skills, with a proven ability to communicate technical information effectively • Strong skills in networking, including configuring routers, switches, and firewalls • Extensive knowledge of troubleshooting hardware and software issues on Windows and Mac platforms • Installing hardware, software and printers, connecting them to the network, configuring devices, repairing software components, replacing damaged devices, installing and upgrading anti-virus software, troubleshooting, repairing basic technical problems, giving users permissions in systems and training for employees