Description

- 25 to 45 yrs.old/ M or F/ Asean nationality - WIth atleast 2 years work experience as Hotel FO Supervisor - Salary start Qr.3000 based on experience . - Send CV: [email protected] Duties include: •Supervise all front-of-house staff during the shift front desk agents, concierge, bell staff, and valet where applicable •Manage the lobby environment: guest flow, wait times, and coordinated service across all front-of-house functions •Resolve escalated guest issues across any front-of-house department, with authority to offer service recovery appropriate to the situation •Brief the entire front-of-house team at shift start on arrivals, departures, VIPs, and any operational updates •Coordinate with housekeeping, maintenance, and F&B supervisors on cross-department guest service delivery and room status •Monitor room inventory and adjust room assignments during the shift to maximize guest satisfaction and revenue