Description

An experienced Patient Relations Executive with a strong background in healthcare service and administrative support, I bring a solid track record of ensuring high levels of patient satisfaction and effective communication between patients, families, and medical teams. In my current role, I handle patient concerns with empathy and professionalism, coordinate with clinical departments to resolve issues promptly, and actively contribute to improving service delivery standards. Prior to this, I worked as an Office Administrator in Destining, where I developed a sharp eye for detail, efficient office management skills, and the ability to handle multi-tasking in a fast-paced environment.