Description

I am currently seeking a job opportunity as I specialize in customer service. I have more than 6 years of experience in cashiering, call centers, and customer service, including handling up to 250 calls per day as well as providing direct customer assistance. I have strong listening and communication skills, with the ability to accurately resolve customer inquiries, handle payments and cash responsibly, and remain calm and professional when dealing with angry customers or high-pressure situations. I am experienced in following strict service standards and procedures, verifying customer information, and quickly adapting to new systems and technologies. I am currently residing in Doha, Qatar, and I hold a Qatari ID (QID). Professional Experience Customer Service Representative — Kids Haoum, Algiers 2024 – 2026 Call Center Representative — Bab Ezzouar Mall 2019 – 2023 Cashier — Mounibry Mall 2017 – 2018